Refund Policy
Thank you for choosing uPass AI! We are confident that you will be satisfied with our AI rewriting service. However, we understand that sometimes things don't work out as planned.
This Refund Policy outlines the circumstances under which you may be eligible for a refund for your uPass AI subscription.
Refund Eligibility
- Timeframe: Refunds are only available if requested within 3 days of the initial purchase date.
- Word Usage: You are eligible for a refund if you have used less than 1000 words of the service during the 3-day period.
How to Request a Refund
To request a refund, please contact our support team at [email protected]. Please include the following information in your email:
- Your order number
- The date of purchase
- The reason for your refund request
Refund Processing
Refund Processing
Non-refundable situations:
- Refunds are not available for subscriptions purchased more than 3 days ago.
- Refunds are not available for subscriptions where more than 1000 words have been used.
Contact Us
If you have any questions or concerns regarding our Refund Policy, please feel free to contact our support team at [email protected].